Refund policy
Noble Forge Shipping Policy
Last Updated: October 27, 2026
At Noble Forge, we specialize in custom apparel and merchandise for teams, organizations, and communities. Our goal is to provide quality products with a straightforward ordering, production, and delivery process.
Order Processing & Production
Custom Orders – 3 Weeks After Store Closing
All custom apparel and merchandise orders require approximately 3 weeks for production and processing after the organization's online store closes.
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Each organization determines its own online store closing date.
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Orders are collected throughout the organization's designated ordering period.
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The 3-week production period begins when the organization's store officially closes, not when an individual customer places an order.
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All orders are submitted for production after the store closes.
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Shipping and delivery times are additional to the 3-week production period.
Shipping Rates & Pickup Options
Customers may select one of the following fulfillment options at checkout:
Standard Shipping – $6.99 Flat Rate
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A standard shipping fee of $6.99 applies to each order.
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Shipping is available to eligible addresses within the United States.
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Orders are shipped after production is complete.
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Tracking information will be provided when available.
Direct Pickup – Free
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Customers may select direct pickup at checkout at no additional charge.
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Pickup becomes available after the 3-week production period is complete and merchandise is ready.
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Pickup details, including location and availability, will be communicated when orders are ready.
Estimated Delivery Times
Once production is complete, orders will be prepared for shipment or pickup.
Standard shipping typically takes 3–7 business days after dispatch.
Please note that shipping transit time is separate from the 3-week production period.
Delivery times may vary based on carrier operations, holidays, weather, or unforeseen circumstances.
Organization Store Closing Dates
Each organization establishes its own ordering deadline.
Customers should review the store closing date before placing an order, as all production timelines are calculated from that date.
Order Tracking & Notifications
Customers selecting shipping will receive a shipment notification with tracking information when available.
Customers selecting direct pickup will receive instructions when their order is ready for collection.
Shipping Issues
If an order is delayed, lost, damaged, or arrives incorrectly, please contact Noble Forge with your order number so we can assist with resolving the issue.
Contact Us
For questions about orders, shipping, production timelines, or pickup arrangements, please contact Noble Forge using the contact information provided on our website.
Thank you for choosing Noble Forge!